Pro-active
“A life by design, is better than a life by
default”
The same can also be said of any type of business entity and the
way it operates.
How many times do we find ourselves being reactive in our businesses,
when we all know that those who are leaders in whatever field they
are in, are those that are pro-active. They are in control, they
stimulate action, they are drivers not passengers…. they are
pro-active not reactive!
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"Simon has been working with us on a regular basis
for the last two years or so. In that time he has first and
foremost taught us the importance of changing our mindset
from what could best be described as reactive, i.e. waiting
for the phone to ring or the sales enquiries to come in, to
becoming 'pro-active'.
As a result of his input, we don’t now miss an opportunity:
always looking for new ways to do things better, instigating
new sales drives, delivering better service to our customers,
etc, etc. This fundamental change in our attitude (we are
now in control) has resulted in a dramatic increase in our
profits and greatly improved customer spend across the board.
Customer loyalty has also noticeably improved".
Maria Stanbury – Chief Executive |
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